Ordering Through Bane's Armory
In the world of custom production and crafts it can be a bit stressful for both the craftsmen, and the customer so I have outlined the process I follow with Bane's Armory. I ask you to understand that small variances, and delays may occur - but I will do my best to adhere to these policies strictly and will always welcome a customer query or follow-up.
Generating an Order:
1. Your Idea - Have an idea what you want; you don't need to know exactly what you want (and a little flexibility is good) but have the general product you desire, or inquiry fairly rounded out.
2. Reference - Reference is good. As a craftsmen I have an aversion to duplicating another craftsmen's unique work; but having reference is always helpful. Sketches, links, or even just a series of ideas can be very helpful. Try to prepare references with reasonable resolution, I can only go so far with an 8-bit image!
3. Contacting Bane's Armory - after you have your idea fairly worked out, or at least know where you want to go with the project go to our contact page and submit a contact request. I will get back to you as soon as possible, but some delays may occur.
4. Order Appraisal - I will receive, review, and contact you about your submitted request. Please make sure your contact information is accurate! during this step I will work with you to discuss the needs of your project, time frame, and delivery information - delivery cost will be determined at the time of completion.
5. Order Confirmation - I will discuss with you the finalized product. In this step I will provide a visual confirmation (concept sketch) of what product I will produce for you, verify cost, shipping, and deadline. This is the last opportunity to make changes to your order. If needs arise after this step, I will try to accommodate you, but I make no guarantees.
6. Confirmation and payment - Once you confirm the project we will arrange payment in accordance with company policy (listed below). By filing payment you agree to the terms stated here, and that the project being produced is non-refundable. Again should your situation change, a cancellation may be possible, but this is a courtesy not a guarantee; and may not be possible.
7. Production Time - I always do my best to make deadlines, however delays can occur. In the case of delays I will always try to contact the customer; in the case that I do not, please feel free to contact me. I would rather have a customer message me than be left in doubt.
8. Delivery - Final delivery confirmation and payment will be made. I will always try to get you this information as early as possible, but by the nature of what I do this can change; for better or worse, a lot during production. All deliveries are protected by insurance for at least the value of the item created.
9. Receipt - Upon delivery I will inform you of the tracking information and monitor the delivery myself. I always appreciate a customer confirmation of arrival, but will take a 'Delivered' status by the shipping company to suffice in the case I do not hear from you.
10. Enjoy - Hopefully this is the end of any given transaction, but should some further discussion be needed or desired please don't hesitate to contact me - I will accommodate to the best of my personal, and professional ability.
Generating an Order:
1. Your Idea - Have an idea what you want; you don't need to know exactly what you want (and a little flexibility is good) but have the general product you desire, or inquiry fairly rounded out.
2. Reference - Reference is good. As a craftsmen I have an aversion to duplicating another craftsmen's unique work; but having reference is always helpful. Sketches, links, or even just a series of ideas can be very helpful. Try to prepare references with reasonable resolution, I can only go so far with an 8-bit image!
3. Contacting Bane's Armory - after you have your idea fairly worked out, or at least know where you want to go with the project go to our contact page and submit a contact request. I will get back to you as soon as possible, but some delays may occur.
4. Order Appraisal - I will receive, review, and contact you about your submitted request. Please make sure your contact information is accurate! during this step I will work with you to discuss the needs of your project, time frame, and delivery information - delivery cost will be determined at the time of completion.
5. Order Confirmation - I will discuss with you the finalized product. In this step I will provide a visual confirmation (concept sketch) of what product I will produce for you, verify cost, shipping, and deadline. This is the last opportunity to make changes to your order. If needs arise after this step, I will try to accommodate you, but I make no guarantees.
6. Confirmation and payment - Once you confirm the project we will arrange payment in accordance with company policy (listed below). By filing payment you agree to the terms stated here, and that the project being produced is non-refundable. Again should your situation change, a cancellation may be possible, but this is a courtesy not a guarantee; and may not be possible.
7. Production Time - I always do my best to make deadlines, however delays can occur. In the case of delays I will always try to contact the customer; in the case that I do not, please feel free to contact me. I would rather have a customer message me than be left in doubt.
8. Delivery - Final delivery confirmation and payment will be made. I will always try to get you this information as early as possible, but by the nature of what I do this can change; for better or worse, a lot during production. All deliveries are protected by insurance for at least the value of the item created.
9. Receipt - Upon delivery I will inform you of the tracking information and monitor the delivery myself. I always appreciate a customer confirmation of arrival, but will take a 'Delivered' status by the shipping company to suffice in the case I do not hear from you.
10. Enjoy - Hopefully this is the end of any given transaction, but should some further discussion be needed or desired please don't hesitate to contact me - I will accommodate to the best of my personal, and professional ability.
Payment Policy
For all custom orders, a minimum of 50% of payment must be made within 1 business week of Order Confirmation. The remainder of payment will be taken upon completion of item prior to shipping or delivery. For Bazaar items payment is due upon purchase.
We accept the following forms of
payment:
-Cash
-Paypal
-Credit Card
We accept the following forms of
payment:
-Cash
-Paypal
-Credit Card
Bulk Ordering
General Bulk
- 1% reduction per item, up to 10%
- Items must be 90% similar
- Not all items will qualify
Bulk Ammunition
-Arrows, Javelin, Throwing weapons: Buy 5 get one free
Other items that may Qualify:
-Foam Alchemy/Potion bottles
-Spell Balls
-Spell Packets
- 1% reduction per item, up to 10%
- Items must be 90% similar
- Not all items will qualify
Bulk Ammunition
-Arrows, Javelin, Throwing weapons: Buy 5 get one free
Other items that may Qualify:
-Foam Alchemy/Potion bottles
-Spell Balls
-Spell Packets
Are you a LARP organizer? Check out our Production Contracting here!
